WHO WE ARE:
Our mission is to inspire every body, mind and spirit through simple warmth, lasting service and earthly care. Our promise is to go Beyond the Surface in our skin care education and hair removal technique so that every client can experience emotionally comforting skin conditioning and soothing hair removal.
SugaringLA was founded to provide clients with an elevated, more effective treatment for hair removal, and is now set to upend the beauty industry. Using all natural, organic products, sugaringLA uses the traditional method of sugaring to remove hair with a modern twist. We value care and are looking for a Studio Manager that can contribute and foster this value each day in our studio.
WHO WE ARE LOOKING FOR:
The Studio Manager position is a high-profile leadership position that is responsible for the studio's overall growth, coordination, and operational success. The Studio Manager will ensure the studio meets or exceeds financial goals, while providing remarkable leadership in areas of customer service, team member relations, sales, and client participation. The Studio Manager will provide daily support to their team and offer ongoing leadership, motivation, and development. They are responsible for coaching, communication, alignment, and holding their sugaringLA team to the studio expectations. The Studio Manager will also act as the studio ambassador to provide each client with an elevated experience.
What does it mean to join the sugaringLA team?
- Knowledgeable understanding of sugaringLA’s Smart Sugaring Technique, elevating the hair removal experience to give every body the individualized service they need to feel confident.
- Go beyond the surface to set the standard for lasting service and earthly care, the sLA way.
- Embody the sLA brand mission and characteristics.
- Access ongoing training, support, and a community of sLA peers to improve your skills and grow your career.
- Build a career with fantastic earning potential.
- Garner leads with ongoing marketing support for your studio.
- Feel like the studio is your calm and inviting creative space and your coworkers are your biggest fans.
- Spend your days in a clean, sustainable, organic studio environment where you’ll form meaningful connections with guests, promoting warmth and inclusiveness.
- Make clients and members FEEL READY and CONFIDENT.
Required Skills of a Studio Manager
- Strong verbal communication and listening skills
- 3+ years of experience managing people
- 3+ years in customer service (Spa/Salon is preferred)
- Ability to multi-task and stay organized
- Ability to problem-solve with a keen attention to detail
- Ability to lead a team with positive support and
- Confident in sales and educating clients on everything sLA
Responsibilities:
- Assist in the development, coordination, and execution of staff training programs and organizational tasks leading up to the studio's opening
- Manage the daily operations of the studio
- Ensure the studio meets or exceeds financial goals
- Maximize sales and membership participation
- Make sure both clients and team members are scheduled efficiently and effectively
- Provide daily support to team members
- Mentor and develop team members
- Ensures each client and member has an elevated and consistent experience
BRAND MISSION:
Our mission is to inspire every body, mind and spirit through simple warmth, lasting service and earthly care. Our promise is to go Beyond the Surface in our skin care education and hair removal technique so that every client can experience emotionally comforting skin conditioning and soothing hair removal.
sLA is inclusive and for EVERY BODY
Our brand personality traits are transparent, simple, warm, inviting, and individualized.
